In the Full Coaching option monies will be collected on a four weekly basis and prior to any further training block being emailed or set up e.g. on Garmin. If fees are not received then no training will be emailed or set up. In the 12 Week Training Plan option the full fee requires to be paid in advance of the 12 week training programme being emailed or set up as described. In the Training Overview option, payment will be discussed at the initial consultation and will be dependent on the length of review signed up for.
Payments will be either by BACS transfer, direct debit or standing order. Alternative payment methods can be discussed and full details will be provided once you have signed up.
We understand that signing up to any training programme is a big undertaking. Work will begin on your programme straight after the initial discussion and due to it’s personalised nature, it will take about 7-10 days to prepare. During this time you can decide to cancel the agreement and HawkinsRunning will, after discussion with you, repay up to a maximum of 75% of your fee the remainder covering work already done on your programme. After the 7-10 day period and once your 12 week programme has been emailed or set up and you decide not to proceed with the training then we can’t offer any refunds.